Maz is an articulate and highly organised Office Manager who has already worked with Gilly for over 6 years in both a Corporate & Partnership Training environment. With a thirst for getting the details right and having the added benefit of previous experience of the training & development world, Maz's expertise will certainly compliment the skills of the team. In addition, Maz has a comprehensive knowledge and understanding of the GSC clients along with existing relationships. With her outstanding customer service skills Maz looks forward to providing a service that exceeds and goes beyond your expectations.
Kevin Parker is a leading European consultant in the areas of change management, leadership and performance and is a qualified and experienced Executive Coach. He is an honours graduate in Economics from the University of Bristol. Kevin has been entered in the "Who's Who" of Britain's Business Elite. He is joint author of several books: "How to Take Part In The Quality Revolution", "The Total Quality Experience", "Sailing Through Six Sigma" and "Management Consulting". In 1990 he led a million-pound investment to enhance consulting services in major change, visiting a wide range of world class companies in Japan, the USA, and Europe. He maintains links with Wharton Business School (USA) and Erasmus Business School in Holland on areas of Strategy and Leadership. Kevin has been guiding many clients in maximising the potential of their organisations through strategically focussed leadership and change programmes, since the mid 80's.
Lara is an experienced Learning and Development Professional who specialises in helping Leadership Teams tap into their full potential. With origins in Civil Engineering, she has worked with a diverse range of organisations across public, private and charitable sectors. Lara has designed and delivered a variety of leadership and management development and skills interventions that have built both individual and organisational capability at all levels from first line manager to senior leadership. Alongside this she is also a coach and mentor. She has excellent engagement skills which allow her to work with teams at a deeper level to create sustainable change. Her analytical skills allow her to get to the nub of issues whilst still ensuring a safe learning environment. She is a MBTI Step 1 qualified practitioner, is qualified in TMS (Team Management Systems) and has a Diploma in Performance Coaching for Business
Jill Morrow is an executive coach and consultant specialising in management and leadership development and talent management. She currently works with a number of coaching clients across various business sectors including Orange, Zurich International, BT and Reed Elsevier and is an Associate and Head of Executive Services for a Leadership Development company. Jill is also a member of the visiting faculty of Henley Management College coaching on their leadership and career development programmes. Jill's professional career has centred on the development of people and behavioural change in organisations and she easily recognises and understands behavioural issues and has a practical approach to facilitating change in individuals.
Ian is partner and director of an award winning hotel booking agency and event management company. He is also a corporate trainer who uses his corporate experience and personal insight to create and deliver business, training and coaching for a diverse range of corporate clients. He has a wide area of experience with clients in the UK and Middle East including Telecommunications, Banking & Financial Services, Manufacturing, Construction, Hotel & Hospitality, Property Development, Healthcare, Police, Energy, Retail Housing Associations and Charities.
Ian is passionate about helping leaders and their teams enhance businesses performance. He specialises in Mindful Leadership, Team Engagement, Sales/Customer Care and Personal Enhancement to create healthy, sustainable success in business. When he's not working he's usually walking, guiding small groups mindfully in nature.
Donna has been working in the field of people and organisational development for over 18 years, specifically looking to develop individual and leadership capability. Donna has developed a way of working which focuses on delivering both business and personal change simultaneously, enabling her to facilitate improvements in business and personal performance and ensuring change is sustainable beyond her involvement. The way that she works to build our relationships is critical. Qualified to the hilt; (we can bore you with all of Donna's qualifications if you want!) Continuing professional development is part of who Donna is and what she is about.
As an internationally experienced OD/HR consultant, Clare has worked in a variety of sectors from telecoms, through manufacturing, financial services and private independent schools. With a first degree in psychology and a postgraduate qualification on HR Management Clare has experience in the design of competency frameworks, development/assessment centres and the use of psychometrics. Clare is also a Fellow of the Chartered Institute of Personnel & Development. In addition Clare has designed, developed and facilitated many Senior Leadership Programmes and has also developed talent programmes to help identify and fast track identified individuals. Clare has worked in countries as diverse as Japan and the USA and has a great understanding on all cultural issues.
Having gained operational experience within a variety of engineering, project management and teaching roles for the Royal Navy, receiving various MoD, Royal Navy and BAe Systems Awards for Innovation and Efficiency, Nigel is now an independent consultant and trainer who has the privilege of working alongside clients from all sectors developing and implementing Change and Continuous Improvement Management and Business Growth through coaching, consultancy and training interventions. With a focus on Consultancy, Change Management, Management & Leadership, Lean-Six Sigma, Project Management and Systems Thinking the interactive and practical training is reinforced by sound theory. Coming to the academic world later in life Nigel has completed a MBA, MEd, MSc (Service Lean Operations) as part of his own personal development linking both practice to theory. Nigel has published a number of conference papers presented at the British Academy of Management (BAM), EuROMA Conference: Managing Operations in Service Economies and is author of various Engineering Articles in the Review of Naval Engineering.
Terry is a qualified Management Consultant and Trainer. He is a Fellow of the Institute of Consulting, a Certified Management Consultant [CMC] and a CMC Assessor. He holds the CIPD Certificate in Training, the Diploma in Management Consulting and the Diploma in Management & Leadership. Terry has 20 years management experience in the public sector, which brought responsibility for multi £m budgets and a staff complement of over 500. Working at a senior level in the civil service he was responsible for introducing several Govt initiatives and projects. More recently Terry spent six years as a Principal Tutor at the National School of Government. He was also the Programme Director with responsibility for courses in Consultancy and Business Process Improvement. Since going independent Terry's training portfolio has broadened to include Management & Leadership, Lean, Project Management, Change Management and Facilitation Skills. Building on his many years of management experience Terry is proud to offer training that involves a high degree of practical work supported by sound theory.
Sue is highly pragmatic and commercially focussed senior level HR professional. A Fellow of the Chartered Institute of Personnel and Development (FCIPD) with a Masters Degree in Strategic Human Resource Management, Sue has over twenty years of senior level experience dealing with an extremely varied range of complex, confidential and sensitive people management issues. As Head of HR for a regional building society and local Housing Association she has devised and implemented strategic people plans working collaboratively with other senior leaders. Sue has managed interim project assignments in reward, recruitment, and diversity and inclusion. Sue now runs her own HR Consultancy advising a varied range of clients on a wide range of HR matters including apprenticeships, contracts of employment, pay, and coaching business leaders on dealing with dismissal and disciplinary situations. She is a certified NLP Practitioner and an Associate Partner of The Growth Hub. With a passion for sport, she also carries out voluntary roles as Senior Director for Active Gloucestershire and is member of the Advisory Board at Forest Green Rovers FC.
David is a highly successful business and people development consultant who offers International experience in Sales and Sales Management processes and delivery. He has completed a wide range of successful engagements as a consultant and trainer / coach, in different specialisms and markets. He previously spent 35 years in business, undertaking a wide variety of roles, and has operated from shop floor to Board level. He is adept at providing a unique end to end solution, from Strategic Consultancy, Distribution design, and individual Executive Coaching through to Sales Training and Soft Skills Development Programmes. His specialist knowledge in financial services distribution sees him in wide demand both in the UK and across the globe, and at the same time his wide ranging transferable skills have proved invaluable in industries as diverse as Heavy Engineering and Headhunting. David is a Fellow of the Institute of Financial Services, a Fellow of the Royal Society of Arts and a Fellow of the Institute of Sales and Marketing Management. He holds an MBA and is an Affiliate of The Association for Coaching.
Val Danahar is a very practical and articulate operator, who offers strong management experience gained over 15 years in HR and Training & Development. She has worked in senior level positions in the private and retail sectors, and led Management Development initiatives for a range of large European and UK client organisations. With experience of Human Resources and general Personnel activities, Val offers drive and determination to ensure maximum achievement performance against planned assignment objectives. Val's career has also culminated in her winning a National Training Award. In addition to working in the private sector, Val has several years public sector experience where recent projects have included assessment and development centres and more recently leading outplacement projects.
Fiona has spent over 15 years in general management, human resources and training and development roles. Her experience has been in both private and corporate organisations with service in the hospitality, retail, manufacturing, logistics and distribution sectors. She graduated with honours at Sheffield Polytechnic and later undertook the Institute of Personnel and Development qualification at the University of Northumbria. She is currently a Member of the Institute of Personnel & Development.
Miranda is an inspiring, creative and engaging training professional. Her skills lie in designing and delivering interactive and enjoyable learning experiences. Feedback from clients endorses her friendly and approachable style - people look forward to attending her programmes and leave with skills and approaches that are immediately transferable to their leadership and management roles. She encourages participants to identify goals, take responsibility for learning and to reflect on their ongoing development; in this way, learning becomes continuous, embedded and importantly, enabling.
She combines her passion for people development with her desire to see individuals transform their lives and achieve their potential. She has worked with multi £million blue-chip companies in the UK and Europe, manufacturing, public sector organisations, community projects and charities. She specialises in developing skills to build superb customer service, and to create outstanding leaders and managers.
Ann Sherrington is a qualified, accredited coach who specialises in facilitating and coaching at Executive level. Ann's niche is also enabling people to become confident and highly competent sellers, sales managers and sales directors. Her sales experience gained over 15 years in the engineering, manufacturing, business services and SME sectors followed by 14 years sales coaching, training and consulting has given her a reputation for being highly effective, supportive and very approachable. She is an Associate with MAS (The Manufacturing Advisory Service), an ILM Level 7 assessor with UWE (Executive & Leadership Coaching programme) and a runner-up in the SW Business Mentor of the year awards for women. Ann has been building confidence, selling skills and 'focus on sales' in many organisations since 2000.
Mike Franklyn is an experienced senior executive with a first class track record of project managing, designing and delivering highly effective individual and group change, development and outplacement programmes. Supported by a successful senior management career working with market leading service sector companies, management and business consultancies, Mike has extensive commercial experience which he has continued to build upon. This includes working with all levels and functions of staff and within a wide range of production, manufacturing and service environments for some of the largest and most respected companies in the UK. Mike is an energetic and self-motivated individual who has proven to be an adaptable, pragmatic and nurturing leader. His highly developed problem solving skills and supportive nature are perfect within the field of change, development and outplacement.
Lorraine Steele is a senior coach and highly skilled facilitator. For the last eight years she has been coaching, running leadership programs and training and developing future coaches. Prior to these roles she was a strategic consultant in London and New York where amongst other deliverables she worked closely with leaders supporting them in how to successfully lead teams. An energetic and vibrant person, one of her specialist areas is working with individuals and teams in change and transition. Her style, best described as innovative and challenging, helps her to maintain a high level of empathy and build dynamic partnership with her clients and their organizations. Lorraine has extensive industry experience in retail (The Gap), executive search (Adia International) and in strategic consultancy (PricewaterhouseCoopers). An American who has lived, worked and studied in Europe, Africa, the Middle East and America, she also speaks French and Italian. Lorraine holds an MBA, has a BA in Italian and Literature, and a Diploma in Executive Coaching and Leadership Mentoring.
Ian Burton's interest in the outdoor life began many years ago after he had completed his HND's in both Mechanical and Electrical Engineering. Being exposed to mountaineering at an early age and whilst still in employment both took part in, and organised, outdoor training exercises for co- employees. In 1996 Ian took voluntary redundancy and embarked on a career in providing a wide range of outdoor based training services as well as becoming fully qualified in aspects of outdoor pursuits. Ian is a resourceful and practical person who can relate to people on many different levels, with an easy manner and high standards and is always well received by GSC clients.
Roger is a specialist actor/coach with 15 years experience in the personal development field. He currently enjoys association with many leading management development companies. His training as an actor allows him to offer authentic and powerful observations on man personal impact skills such as feedback, status and body language. His clients include both public & private sector and include: BBC, The Environmental Agency, Sports Scotland, Vocalink, Pearson Publishing, Which?, Birmingham Royal Orthopaedic Hospital, BT, Debenhams, Whitbread, Kohler Mira. Roger is a passionate and experienced advocate of Forum Theatre; a technique that allows participants to experience and take part in live scenarios 'bespoke' to fit their needs. He also enjoys working 'one to one' as this encourages individuals to create their own light bulb moments in safely challenging environments.
Marianne is a qualified executive coach with a Diploma in Leadership Mentoring and Executive Coaching. Originally an actor, Marianne began working in the corporate field twelve years ago as an actor coach, using business simulations to highlight and explore behavioural impact. She has worked in the public and private sectors with clients such as Accenture, the BBC, KPMG, THE MOD, Clifford Chance, Allen & Overy and the NHS. Marianne works with clients to ensure they are clear about their objectives and have the motivation and capabilities to succeed. Her personal impact coaching sessions focus on enabling the client to access their authentic personal presence with particular emphasis on developing a heightened physical awareness and vocal confidence. By drawing on her experience as an actor she encourages clients to communicate with confidence and credibility, using a wide range of voice and body language skills.
Paul Batty is a highly successful development training, and facilitation specialist, with over 20 years experience, particularly in the outdoor experiential arena. Paul has worked closely with many organisations both in the UK and abroad gaining a wealth of experience including work in retailing, banking, insurance, and manufacturing. Paul is adept at working with top teams from blue-chip organisations through to shop floor personnel . As an excellent communicator, outgoing and dynamic he quickly works well with new groups of people. His challenging yet friendly and supportive style encourages people to focus on priority areas and issues confidently and quickly.
James has come from a highly successful background in sales and sales management, spending the last 6 years developing teams all over the world. He is an accredited Microsoft sales trainer and NLP practitioner; James's training is delivered in an energetic and enthusiastic way imparting new skills and giving his delegates the motivation to be able to implement them.
He works in a wide area of industries, some recent clients he's worked with are - AXA, Sage, Microsoft, GSK, and Ecolab. The areas he excels in are: Presentation skills, customer service training, negotiation and influencing techniques, telephone sales training, appointment generation, coaching for sales managers, B2B consultative sales courses, selling for non sales staff, and retail sales training.
Lisa-Jayne is a Human Resource and Development Practitioner with over 10 year's generalist experience within a world-leading, American manufacturing organisation. She is a member of the Chartered Institute of Personnel & Development, and the Institute of Leadership & Management. Lisa also offers 12 years current experience providing organisational and people development solutions where she has embraced and helped other organisations to gain accreditation with the ILM. A credible and passionate Leader with charisma who has a strong background in successful people and projects management. Lisa-Jayne has developed and delivered programmes with senior management and teams in education, finance, local government, engineering, manufacturing and service industries.
Craig Wardman is an accredited Professional Coach, NLP Practitioner and his specialism is in personality profiling with tools such as DISC, the innovative 'Colours' technique & MBTi. Craig offers effective & motivational delivery & facilitation of leadership development & relationship management sales programmes, and has a wealth of experience in 1 to 1 business & life coaching. Craig has extensive experience of working with multi-national organisations, originating with many of the World's Leading Financial Services organisations. In addition he works in the wider industry sectors including clients in both the private, public & voluntary sectors. This includes health & community care, education, telecommunications, media & newspapers, oil & petroleum, construction, energy, automotive, food, retail & travel sectors in the U.K., Europe & the Middle East & the Southern Hemisphere.
Phil began his career working with young people and then managers, using the outdoors to develop personal, leadership and team effectiveness. Since then he has worked with a wide range of client's, both in the UK and Internationally, to enable people to, for example, lead, innovate, coach improved performance out of others and manage themselves more effectively. Phil's work is based on the principle that, if sustained behaviour change doesn't result from what he does with the people he's paid to work with, someone's money has been wasted. He is, therefore, necessarily fascinated by the challenge of getting people to behave differently. In pursuit of more in-depth understanding of how to meet that challenge Phil has recently completed a PhD, which focused on behavioural decision making and how learning and development interventions do, and don't, influence it. Since then, Phil's has used the insights gained from his research to help organisations maximise the return they get from their investment in learning and development.